We have made sure that fire alarms are installed in all rooms. Our apartment is strictly no smoking and smoking indoors will cause these to go off. If the fire alarms are triggered, the fire service will be automatically called and you will be liable for the penalty / fee. The kitchen alarm is very sensitive to smoke and heat, so please be extremely careful and use the rangehood provided.

The fuse box at this property is located In the kitchen’s top right cupboard.

Should power not be working, please check the fuses in the fuse box and flick all to “on” if one of the fuses has blown, or been switched to “off”.

If all the switches are on, this is most likely a local power outage.

Unfortunately, there is nothing Getawayz NSW can do to rectify external power outages.

We would recommend either:

 Using the Ausgrid Website to check for any known outages in the area.

Or call their hotline number:  13 13 88 to report an outage.

If there is not a local outage and you are still experiencing issues, please contact the Getawayz NSW on 0480 801 294. For any issues after 9pm, we will attend first thing in the morning, if power is not returned to the home.

Can you please take the rubbish out to the bins on the street of Springfield Ave. These are for the building to use and the council collects them every 10 hours.

The general rubbish bins have red lids. You can place your rubbish in any. Do not leave your rubbish on the street, as you may get a fine and it’s not a good look! All rubbish bins in Potts Point are emptied daily.

Getawayz NSW has staff available 7 days a week, from 8am - 9pm.

• Please email us at guests@getawayz.com.au for any enquiries during business hours.

• Alternatively, you can contact us via your booking platform.

• For issues during your stay, please call us on 0480 801 294.

Any contact outside of business hours will be responded to from 8am onwards, the next day of business.

Please note that we take all inquiries from guests very seriously, and do our best to respond in a timely manner.