diamond head manor
House Manual

Welcome To the diamond head manor

Thank you for choosing to stay at the Diamond Head Manor. The Getawayz NSW Team welcomes you into our home, and hope you enjoy your stay!

For any queries throughout your stay, please contact us, and include the property code “CC005” in your message. You can reach us at guests@getawayz.com.au, or via your booking platform.

We have provided you with a detailed manual, specific to this home. You will also find our house rules attached. 

We hope you have a wonderful stay!

House Rules

MaIN HOME

LIVING ROOM

Diamond Head Manor features two charming living rooms, perfect for relaxation with entertainment for the whole family. Below you will find the main highlights on how to operate the main aspects of our living room.

  • Our home comes with high speed wifi, perfect for streaming your favourite shows and sports! The details can be found below:

    NETWORK NAME: OPTUS_E08C5BM
    PASSWORD: audit42455cp

  • Our home comes with

  • Our living room comes with an Sony Smart TV which has access to free to air TV as well as an abundance of smart apps. Please see the instructions below on how to operate the TV.

    • There is once remote to operate the TV. The remote has a green button in the top right corner, this will turn the tv on/off.

    • When turning on the TV, the main way to navigate between the different options (free to air and the applications) is through the buttons that are located in the middle around the main selection buttons.

    • To select between different applications simply scroll along the bottom row and press the middle button to select.

    • Please note we do not provide any Netflix or other accounts, you will need to log into your own accounts for use

    • Please always remember to log out on departure. Getawayz NSW is not responsible for any additional bills or payments made on your account if you forget to log out.

KITCHEN

Our home comes with a fully equipped kitchen which is perfect for family meals when you feel like staying in. Here you will find the main highlights on how to operate our kitchen.

  • Our main home comes with a Miele oven which is perfect for home cooked meals. Please see the instructions below on how to use the oven.

    • The right knob is for setting the temperature of the oven. Simply move the knob for the desired temperature

    • The knob on the Left is to set the oven to the setting in which you wish to cook. For example, fan force, grill, oven grill, bake, etc.

  • Our main home comes with a 3-burner induction stove that is extremely easy to use and operate.

    • In order to use this, simply hold the power button for 3 seconds. This is located at the bottom in the middle.

    • Once it is powered on you can set the level on the plus minus buttons located on either side and is designed to identify which burner it is for.

  • Our home comes with a Ariston Dishwasher. We ask that you make sure all the dishes and kitchen items are run in our dishwasher prior to your departure.

    The Getawayz NSW team will leave ample dishwashing tablets for you to use. If we are running low, please advise us and we will replace these for the next guests.

    The instructions on how to use the dishwasher are below:

    • In order to turn on the dishwasher, simply On the far left press the power button.

    • Next to the on/off button, you will see a button labeled “P” to set the different programs for cleaning. On departure, we ask that you use the program labeled with the clock as well as the extra dry button, located on the right next to the start/pause button. Our housekeeping & styling specialists will thank you for this!

    • To start the machine simply press the start/pause button on the far right.

  • Our kitchen comes complete with a Delonghi Nespresso Machine and milk frother, perfect for the perfect cup in the morning. Getawayz NSW will provide you with ample coffee pods throughout your stay. If you prefer milk coffee over black coffee, you will need to provide your own milk for your stay.

    On departure, if the coffee pods are running low, please advise us and we will make sure to replace these for the next guests.

    Please see the instructions on how to use the Nespresso Machine below:

    • Other than turning on the Nespresso Machine at the powerpoint, the first thing to do is make sure there is enough water in the machine to make your desired coffee.

    • On the top of the Nespresso machine, there are two buttons to make coffee (the left is for short black, and right is for long black). Behind this is the switch to power the machine. Simply press this down and it will turn on the machine. The buttons mentioned above will flash until ready to be used.

    • Simply place the pod in the machine and pull the silver latch down. This will make your coffee.

    • Please remember to not overfill the pod tray.

  • Our home comes with a front loader washing machine for you to use throughout your stay. Getawayz NSW will provide you with washing powder for you to use. Please see below how to operate the washing machine:

    • in the centre of the machine there is a dial. to turn the machine on simply twist the knob to the mode you want.

    • From there, you can see different options for the cycle you have selected, including spin speed.

    • To start the cycle, simply press the start/pause button.

  • Our home comes with a Fisher and Paykel dryer for you to use throughout your stay. It’s one of the easiest white goods in the home to use.

    • Simply turn the dial to switch on. Turn the dial to your selected program, press the start/pause button on the far right and the dryer will do the rest!

    • If using this multiple times throughout your stay, please make sure to empty the lint filter after each use!

other amenities

Our home is full of all the amenities that you, your friends family and your chosen family could ask for. Below we have listed the other amenities available for you and your family to use throughout your stay!

  • Our Gas BBQ is located on the lower level of our outdoor entertaining area and is perfect for family entertaining.

    We provide a gas bottle which will be connected for you throughout your stay and there will be a spare located on the left side of the home if you need to switch this over.

    If you do replace the gas, please let Getawayz NSW know and we will make sure to change this over when you have departed.

    We ask if you use the BBQ, this must be cleaned prior to your departure. If this is not done, an additional $50 surcharge will be charged from the bond or claimed via the platform you have booked the home,

  • The fuse box at this property is located on the left hand side of the property (when looking at the front of the property, where the water and road is behind you), in a silver box.

    Should power not be working, please check the fuses in the fuse box and flick all to “on” if one of the fuses has blown, or been switched to “off”. There is a torch located in the laundry (middle door of the pantry), on the trolley next to the washer and dryer.

    If all the switches are on, this is most likely a local power outage and there is nothing Getawayz can do to rectify the issue (as much as we would like to help)! We would highly recommend downloading the app “power outages NSW” and checking this.

    Another great option is to call Origins Energy Info Line on 13 10 03 which will let you know the suburbs that have been affected, the duration (approx) of the outage. You will need to provide the postcode, which is 2324.

    If there is not a local outage and you are still receiving issues, please contact the Getawayz NSW Operations Manager Jaimi on 0487 921 371. For any issues after 9pm, we will attend first thing in the morning, if power is not returned to the home.

  • We have provided spare light bulbs and batteries in the storage room next to the entrance into the cinema room. If the light bulbs are running low, or the batteries, please let us know via guests@getawayz.com.au and we will replace these on your departure.

  • Bins for our home are kept next to the front gate.

    The recycling bin is the yellow bin and red is for general rubbish. Please make sure you use the correct bins for the correct materials.

    Bins are collected Tuesday morning, so we ask that you leave these out on a Monday evening (if you are staying on a Monday night) and collect these from the street if you are staying on Friday. If you are checking out on Friday, our housekeeping and styling team will collect these on your behalf.

    If the bin instructions are not followed (including taking these out on the correct night - we will send you a reminder on the evening) there will be a $100 surcharge taken from the bond or the platform you have booked on.

Cinema Room

Our home comes with a Cinema room equipped with a 75 inch tv perfect to watch the football with your Friends or a movie with your family, as well as a large sofa with enough room for everyone.

  • Our living room comes with a 75 inch Smart TV which has access to free to air TV as well as an abundance of smart apps. Please see the instructions below on how to operate the TV.

    • There is once smart remote to operate the TV. The remote has a green symbol in the top right corner, this will turn the tv on/off.

    • When turning on the TV, the main way to navigate between the different options (free to air and the applications) is for free to air TV, there is a button Labeled “TV” on the bottom right of the numbers. To use the smart apps the remote at the bottom has app buttons as well as a button in the bottom right to take you to the app menu.

    • To select between different applications simply scroll along the apps and press the middle button to select.

    • Please note we do not provide any Netflix or other accounts, you will need to log into your own accounts for use

    • Please always remember to log out on departure. Getawayz NSW is not responsible for any additional bills or payments made on your account if you forget to log out.

    DO NOT use the projector screen as it does not work this is why we have installed the 75 inch tv.

  • Our cinema room in the back right corner features a Simpsons arcade game. Below is how to operate the game.

    • To turn on the game simply turn it on at the power point, following that you then have to turn the switch located at the top left to the “on” position.

    • Next step is to simply have fun!